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WEIGHTS AND MEASURES | RIVERHEAD COUNTY CENTER

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

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LICENSING & ENFORCEMENT | SUFFOLK COUNTY DEPARTMENT OF LABOR - DIVISION OF CONSUMER AFFAIRS 

Issues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights as well as offers CE courses. Call for more detailed information.

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COMMUNITY AND CONSUMER SERVICES | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

* Works to reduce injuries and deaths associated with consumer products. * Develops voluntary industry standards.* Obtains recalls of unsafe products.* Conducts research on potential hazards.* Responds to consumer inquiries.* Offers free publications.

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WEIGHTS AND MEASURES | SUFFOLK COUNTY DEPARTMENT OF LABOR - DIVISION OF CONSUMER AFFAIRS 

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

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ADVOCACY SERVICES | ORANGE COUNTY CONSUMER AFFAIRS

Receives and evaluates consumer complaints, applies protection laws, and mediates during resolutions. Utility Company complaints also appropriate for this office.

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CONSUMER PROTECTION | CONSUMER PROTECTION

Provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.

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Legal and Mediation Services | New York State Attorney General's Office - Buffalo Regional Office

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

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Community Services | Better Business Bureau - Rochester New York

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

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Governmental Community Services | New York State Department of Financial Services (NYSDFS)

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

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Legal and Mediation Services | New York State Attorney General's Office - Buffalo Regional Office

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

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BETTER CONTRACTORS BUREAU LTD | BETTER CONTRACTORS BUREAU LTD

* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.

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ORGANIZATION COMPLAINTS | NEW YORK STATE OFFICE OF THE ATTORNEY GENERAL

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

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NEW YORK STATE CONSUMER PROTECTION BOARD | NEW YORK STATE CONSUMER PROTECTION BOARD

Protects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.

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UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

A national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.

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FEDERAL COMMUNICATIONS COMMISSION | FEDERAL COMMUNICATIONS COMMISSION

* Helps consumers through information, complaint mediation, and regulatory policy.

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ORGANIZATION COMPLAINTS | NEW YORK STATE OFFICE OF THE ATTORNEY GENERAL

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

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Legal and Mediation Services | New York State Attorney General's Office - Binghamton Regional Office

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

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Legal and Mediation Services | New York State Attorney General's Office - Rochester Regional Office

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

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CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

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BETTER BUSINESS BUREAU OF UPSTATE NEW YORK | BETTER BUSINESS BUREAU OF UPSTATE NEW YORK

* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

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NEW YORK STATE, CONSUMER PROTECTION BOARD | NEW YORK STATE, CONSUMER PROTECTION BOARD

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

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