Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

Reviews customer issues regarding home improvements, furniture purchases and misleading advertisements. Investigators are assigned to all cases which fall within the jurisdiction of the department. Consumer Complaints also monitors the proper disclosure of refund policies in response to complaints and investigates to ensure compliance with the County's Deceptive Trade Practices regulation. Intake personnel verify the licensing status of contractors and supply callers with information regarding the amount of complaints against a company within the past 5 years and if the complaints are open or closed. Call for more detailed information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

* Helps consumers through information, complaint mediation, and regulatory policy.

Accepts complaints regarding communication services such as TV, Internet, Phone, Radio or Emergency Communications.

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

Responsible for enforcing the provisions of the Communications Act, the Commission's rules, orders, and various licensing terms and conditions. The mission is to investigate and respond quickly to potential unlawful conduct.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates complaints about businesses and upholds business practices to a high standard for ethical marketplace behavior.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government.

As head of the Department of Law, the Attorney General is both the “People's Lawyer” and the State's chief legal officer. As the “People's Lawyer,” the Attorney General serves as the guardian of the legal rights of the citizens of New York, its organizations and its natural resources. In their role as the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives. The Attorney General's Office is charged with the statutory and common law powers to protect consumers and investors, charitable donors, the public health and environment, civil rights, and the rights of wage-earners and businesses across the State. The Attorney General's authority also includes the activities and investigations of the State Organized Crime Task Force and Medicaid Fraud Control Unit. While the Attorney General acts independently of the Governor, the Governor or a state agency may request the Attorney General to undertake specific criminal investigations and prosecutions.

Protects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

* Accepts and investigates complaints and consumer fraud reports from individual consumers.

receives, investigates and refers consumer complaints; intervenes in proceedings before the Public Service Commission and other state, local and federal agencies. recommends new laws and amendments for consumer protection, coordinates activities of state agencies with consumer protection functions and initiates and encourages consumer protection programs. "Do Not Call" registry notifies telemarketing companies about New Yorkers who do not want promotional or sales calls. Online consumer complaint form at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp

The Public Service Commission staff helps resolve complaints with utilities.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.