Accepts complaints regarding communication services such as TV, Internet, Phone, Radio or Emergency Communications.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

The Public Service Commission staff helps resolve complaints with utilities.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

The Public Service Commission staff helps resolve complaints with utilities.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and responds to consumer complaints including gas gouging complaints and works to settle disputes and represents consumer interests before the Public Service Commission (PSC). Also develops educational programs and materials informing consumers of their rights regarding scam alerts; refunds, rebates and rain checks; identity theft and protection; do not call; and product safety and injury protection.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts consumer complaints, as well as provides information about accessing free credit reports, and reporting credit report complaints.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Accepts and investigates consumer fraud reports including reports about charities and nonprofits. Also the state counsel and Medicaid fraud unit. Provides assistance to victims of crimes that happened within New York State.

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities. Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes. Educate and protect users of financial products and services, and ensures that users are provided with timely, accurate and understandable information.

As head of the Department of Law, the Attorney General is both the “People's Lawyer” and the State's chief legal officer. As the “People's Lawyer,” the Attorney General serves as the guardian of the legal rights of the citizens of New York, its organizations and its natural resources. In their role as the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives. The Attorney General's Office is charged with the statutory and common law powers to protect consumers and investors, charitable donors, the public health and environment, civil rights, and the rights of wage-earners and businesses across the State. The Attorney General's authority also includes the activities and investigations of the State Organized Crime Task Force and Medicaid Fraud Control Unit. While the Attorney General acts independently of the Governor, the Governor or a state agency may request the Attorney General to undertake specific criminal investigations and prosecutions.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

Provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.

Develops informational materials on current consumer issues, available in print or on the internet, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet safety, and financial literacy.

Works to give consumers the information they need to understand the terms of their agreements with financial companies.

Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government.

Reviews customer issues regarding home improvements, furniture purchases and misleading advertisements. Investigators are assigned to all cases which fall within the jurisdiction of the department. Consumer Complaints also monitors the proper disclosure of refund policies in response to complaints and investigates to ensure compliance with the County's Deceptive Trade Practices regulation. Intake personnel verify the licensing status of contractors and supply callers with information regarding the amount of complaints against a company within the past 5 years and if the complaints are open or closed. Call for more detailed information.