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1111 Elmwood Avenue, Rochester, NY 14620
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211 Life Line Finger Lakes
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200 Meridian Centre Boulevard, Suite 110, Rochester, NY 14608
  • Offers a 24 hour Helpline that provides reliable information and support to people with memory loss, as well as, caregivers, health care professionals, and the public.* Offers free community education courses on Alzheimer's disease. * Provides social activities to encourage individuals with Alzheimer's disease to continue engaging in the activities they enjoy. * Offers care consultation that provides needs assessment, planning and problem solving, plan development and support.* Provides education regarding prevention of wandering.
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211 Life Line Finger Lakes
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1450 Western Avenue, Albany, NY 12203
Provides assistance and advocacy for individuals who have questions, concerns and grievances with alcohol or drug treatment professionals or programs.
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211 North East New York
44 Hawley St Rm 17 Fl, Binghamton, NY 13901
Offers tips for seniors and their loved ones to avoid fraud and abuse. Speakers are available to educate the public about issues like consumer frauds, senior scams, internet safety, civil and labor rights.Please report suspected neglect or abuse of nursing home residents to the NYS Department of Health Nursing Home Complaint hotline 888-201-4563 and to the Attorney General's Office at 800-771-7755. Suspected abuse can also be reported online through a form.
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211 Susquehanna UW Vestal
1450 Western Avenue, Albany, NY 12203
Provides assistance and advocacy for individuals who have questions, concerns and grievances with alcohol or drug treatment professionals or programs.
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211 Hudsson Valley / ADK
170 Old Country Road, Room 500, Mineola, NY 11501
Provides assistance and legal advocacy to qualified individuals whose rights are being violated or have encountered discrimination due mental illness, developmental disabilities, or similar mental conditions.
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211 Hudsson Valley / ADK
421 Butler Farm Road, Hampton, VA 23666
A national organization that serves as a liaison between the patient and their insurer, employer and/or creditors to resolve insurance, job discrimination and/or debt crisis matters relative to their diagnosis. Seeks to safeguard patients through mediation assuring access to care, maintenance of employment and preservation of financial stability. Provides legal consultation and referral services for patients facing denial of insurance coverage, employment discrimination and need for negotiating support with public assistance programs. In situations of health crisis, care workers offer free help in resolving issues. Website offers online request-for-help capability and has a directory of prescription drug patient assistance programs that offer medicines free of charge to physicians whose patients might not otherwise have access to necessary medicine.
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211 Hudsson Valley / ADK
377 Oak Street, 5th Floor, Garden City, NY 11530
The Long-Term Care Ombudsman Program is an advocate and resource for persons who reside in long-term care facilities such as nursing homes, assisted living facilities and adult homes. They protect patient rights, work to improve residents' quality of life and advocate for change. Volunteers are trained to work as resident advocates, who in turn work with residents, family members and facility staff.
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211 Hudsson Valley / ADK
1003 Development Court, Kingston, NY 12401
Volunteer Ombudsmen advocate for elderly residents and their families in nursing homes, adult homes and hospitals. The Ombudsmen investigate complaints and helps to resolve problems. This is a federally mandated program.
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211 Hudsson Valley / ADK
3 Washington Square, Albany, NY 12205
Provides education and advocacy services for people affected by epilepsy and seizure disorders.
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211 Hudsson Valley / ADK
52 Washington Street, West Building , Suite 99, Rensselaer, NY 12144
Works with state and local agencies and parents to identify and resolve interagency issues and jurisdictional disputes that impede access to services for children and youth who are hard-to-place and hard-to-serve because of their multiple disabilities
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211 Hudsson Valley / ADK
320 Carleton Avenue, Ste. 5000, Central Islip, NY 11722
Provides information and resources to assist consumers regarding unresolved issues concerning a hospital stay, nursing facility, or home nursing care. Assistance is case specific. Also provides a description of regulatory over-sight structure of assisted living housing and programs. Does analysis of demographic information and service utilization patterns. Offers such information for program development and planning, offers recommendations for resident health and safety quality of care, options for developments, and program financing.
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211 Hudsson Valley / ADK
253 Mansion Street, Poughkeepsie, NY 12601
Assist individuals with mental illness and their families to know their rights with respect to medical and social services systems. Also helps with referrals to the various mental illness support groups that are available.
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211 Hudsson Valley / ADK
State Street, Albany, NY 12203
Offers information about patient rights when hospitalized, medical records review for quality of care and other information regarding health care through Medicare and Medicaid programs, including Medicaid fraud.
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211 Hudsson Valley / ADK
Clarifies client rights and responsibilities. Offers assistance with client grievances or questions about treatment. Phone access preferrable.
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211 Hudsson Valley / ADK
3 Washington Square, Albany, NY 12205
Provides education and advocacy services for people affected by epilepsy and seizure disorders.
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211 North East New York
725 Broadway, Suite 450, Albany, NY 12207
Offers legal counseling and representation for people with physical, mental or developmental disabilities who have been victims of abuse, neglect or violated rights.
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211 North East New York
421 Butler Farm Road, Hampton, VA 23666
  • Provides one-on-one assistance with a professional case manager to help patients, caregivers or providers resolve healthcare issues.
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211 Mid New York
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275 State Street, Albany, NY 12210
Works to addresses the patient's rights issues for seniors when there are patient-right related problems, such as being denied admission to a hospital, an unsafe transfer, premature discharge from a hospital, poor discharge planning, poor quality of care, or lack of post-hospitalization care.
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211 North East New York
431 E. Fayette Street, Room 350, Syracuse, NY 13202

Helps hospitalized and institutionalized patients and families with their rights. Assists patients of any age with information about their patient rights, helps patients staying in hospitals, nursing homes, receiving care in medical facilities with appeals, discharges, and quality of care complaints.

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211 Central New York
NY 11793
Offers a two hour training session for patients or advocates to help prepare individuals for hospitalization, understand the healthcare system and cope with a medical diagnosis. Call for more information.
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211 Hudsson Valley / ADK
421 Butler Farm Road, Hampton, VA 23666
A national organization that serves as a liaison between the patient and their insurer, employer and/or creditors to resolve insurance, job discrimination and/or debt crisis matters relative to their diagnosis. Seeks to safeguard patients through mediation assuring access to care, maintenance of employment and preservation of financial stability. Provides legal consultation and referral services for patients facing denial of insurance coverage, employment discrimination and need for negotiating support with public assistance programs. In situations of health crisis, careworkers offer free help in resolving issues. Website offers online request-for-help capability and has a directory of prescription drug patient assistance programs that offer medicines free of charge to physicians whose patients might not otherwise have access to necessary medicine.
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211 Hudsson Valley / ADK
580 White Plains Road, Suite 510, Tarrytown, NY 10591
Provides specially trained volunteers (ombudsman) who work to resolve complaints on behalf of residents of long-term care facilities, assist in the protection of their rights, assist family members, encourage participation in resident councils, and establish good working relations with the facility's administration and staff. Volunteers make regular visits to assigned facilities and are available to residents and family members who have questions or concerns. Volunteers are professionally supervised, and trained.
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211 Hudsson Valley / ADK
110 Old Route 6, Building 1, Carmel Hamlet, NY 10512
Advocates for the rights and concerns of seniors who are residents of local nursing or assisted living facilities, or adult homes, when they or their families are concerned about situations or issues which have arisen while in their care.
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211 Hudsson Valley / ADK
275 State Street, Albany, NY 12210
Works to addresses the patient's rights issues for seniors when there are patient-right related problems, such as being denied admission to a hospital, an unsafe transfer, premature discharge from a hospital, poor discharge planning, poor quality of care, or lack of post-hospitalization care.
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211 Hudsson Valley / ADK