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9 Johnsons Lane, New City, NY 10956
A way for domestic violence and sexual assault victims to reach an advocate via a chat portal or text messaging.
44 Washington Avenue, Schenectady, NY 12305
Offers shelter services and a 24-hour hotline, as well as advocacy for domestic violence victims and counseling services for domestic violence victims and their children. Provides counseling and support services to victims as well as support groups, 16 years of age and older, who are abused and their children (5 years and older).
723 James Street, Syracuse, NY 13203

Provides comprehensive and professional services for victims of sexual assault. Services include 24 hour crisis service support and response, specialized professional counseling, and support groups.

32 Cottage Street, Lockport, NY 14094
Provides phone counseling, support, and referrals to emergency shelter for victims of domestic violence and sexual assault.
Telephone Support Only
Provides a statewide system of accepting reports of suspected child abuse and child neglect. Reports can be made anonymously, but helpful for local child protective investigators to have someone to contact. All reports referred back to local social services which has time limit on follow-up and to file report as to whether allegations are indicated or unfounded.
55 East Main Street, Suite 30, Johnstown, NY 12095
Offers domestic violence and crime victim services, including a safe dwelling, a 24-hour hotline, crisis intervention, victims rights assistance, information on filing for compensation, transportation, and a cell phone program.
223 Main Street, Beacon, NY 12508
Provides protective service to impaired adults living in the community with unmet needs and who have no one to assist them. Also receives and responds to all reports of children who are abused, abandoned, or neglected, and carries out the statutory mandates of protecting children and providing rehabilitative services to families.
1450 Western Avenue, Albany, NY 12203
Oversees one of the nation’s largest Substance Use Disorder and problem gambling systems of care with approximately 1,700 prevention, treatment, harm reduction, and recovery programs serving over 730,000 individuals per year. This includes the direct operation of 12 Addiction Treatment Centers where doctors, nurses, and clinical staff provide inpatient and residential services to over 5,000 individuals per year.
1111 Elmwood Avenue, Rochester, NY 14620
  • Offers a telephone information and referral hotline for substance use programs in New York State.* Offers a telephone information and referral hotline for problem gambling issues and provides information on support groups and treatment programs in New York State.
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905 Monroe Avenue, Rochester, NY 14620
  • Provides access to immediate help and safety for all youth in crisis. Youth in need can access a Safe Place location any time, day or night, and they will be connected with trained professionals from The Center for Youth.
4 Global View, Troy, NY 12180
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NA (Correspondence via email and website)
Provides suicide prevention services to anyone in crisis or emotional distress.
616 Mary Street, Utica, NY 13501
*Provides crisis intervention, client/situation stabilization services face-to-face to divert non-lethal individuals from the county's psychiatric emergency departments as well as to find, support and link individuals to mental health services. Some services include:
  • Crisis hotline.
  • Mental health assessments.
  • Crisis de-escalation and de-briefing.
  • Linkage and follow-up to services.
  • Alerts to identify and assist those at an increased risk.
  • Coordination with schools, medical/ mental health providers and other agencies to provide crisis intervention and to help monitor clients who are at risk.
* Provides Open Access, a 24/7 response to those individuals living with addiction.
  • Provides services in partnership with the Rescue Mission of Utica.
83 Main St, Batavia, NY 14020
Provides crisis intervention and support services to survivors of sexual assault and to their families. Services include: crisis intervention for sexual assault survivors and their significant others, hotline, short-term counseling, support through medical examinations and treatment, advocacy and support during interaction with law enforcement, court accompaniment, individual consultations with professionals, community education programs, professional training programs, and referrals for additional needed services. In Wyoming County ONLY, offers a dual Sexual Assault and Domestic Violence program, which provides the Non-Shelter Domestic Violence Services as well as the sexual assault services listed above. Domestic violence services include hotline, counseling, court accompaniment, assistance with obtaining orders of protection, and referrals for safe housing.
50 Broadway, Hawthorne, NY 10532
Provides a 24 hour hotline to help anyone who is a victim of domestic violence and needs immediate help or needs help getting out of an abusive relationship.
50 Delaware Avenue, 4th Floor, Buffalo, NY 14202
A domestic violence program comprised of advocates and social workers located within the Erie County District Attorney's Office. Provides supportive counseling, resources, case management, and safety planning to survivors of Intimate Partner Violence. Specializes in providing advocacy within criminal courts and helping survivors review their options regardless of whether they have a criminal case. Free services are provided to anyone who identifies themselves as a victim of Domestic Violence. Services include BE SAFE Hotline; court accompaniment and advocacy; counseling; crisis case management; help with safety planning; information and referrals for counseling, housing, and other programs; help communicating with the Assistant District Attorney and police; help with medical, housing, employment and financial needs; education and training about abuse; assistance in filing Family Court Family Offense petitions; and VINE program registration for offender release information.
60 Charles Lindbergh Boulevard, Uniondale, NY 11530
Responsible for investigating all allegations of Child Abuse and Neglect received by the Department from the New York Statewide Central Register of Child Abuse and Maltreatment, part of the New York State Office of Children and Family Services. Anyone can make a report of Child Abuse and/or Neglect if he/she is suspicious that a child (0-18 yrs of age) is being neglected or abused. The source of the report as well as the report is kept confidential. The source can be anonymous if the reporter is not mandated by law to report. Nassau County receives and begins investigating reports of abuse or maltreatment 24 hours per day, 7 days per week. Call for more information.
75 Genesee Street, Auburn, NY 13021
  • Focuses on crisis intervention & stabilization.* Provides support to adults experiencing an emotional or behavioral health crisis. Provides peer support over the phone. * Offers a short-term respite stay for those discharged from a psychiatric inpatient stay. Provides onsite and telephonic support to adults experiencing a suicidal or domestic violence crisis.
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73 James P Kelly Way, Middletown, NY 10940
Sexual Assault and Prevention Services-SAPA (formerly known as Rape Crisis Services or Orange County Rape Crisis) provides 24/7 advocacy services including crisis intervention and accompaniment for adult and child survivors of sexual violence.
5600 Fishers Ln, Rockville, MD 20857
24/7/365 crisis counseling hotline for those experiencing emotional distress related to any natural or human-caused disaster.
80 Pine Street, Floors 18 and 19, New York, NY 10005
free, confidential, nationwide resource, available 24/7, that connects Veterans in crisis and their loved ones with specially trained crisis responders. Veterans don't have to be enrolled in VA benefits or health care to connect with crisis support. Veterans Crisis Line responder will help veterans get through the crisis and then connect them with the services, either from a local VA medical center or elsewhere in the community. After, a local suicide prevention coordinator (SPC) will reach out the next business day. Responders can also help active-duty service members and their loved ones through the Military Crisis Line; see Intake for details. ##Veteran##
80 Pine Street, Floors 18 and 19, New York, NY 10005
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73 James P Kelly Way, Middletown, NY 10940
The Orange County Crisis Call Center connects people in need of support for mental illness, substance use, developmental disability, sexual assault, or who need information/referrals with trained professionals, 24/7.
270 Lake Street, Suite 6, Penn Yan, NY 14527
  • Provides crisis counseling for individuals dealing with rape, sexual assault/abuse, child sexual abuse, domestic violence, sexual harassment, and human trafficking.* Offers advocacy with other agencies and individuals.* Offers accompaniment to family and criminal court proceedings for people who are involved in domestic violence hearings.* Offers accompaniment to and advocacy with hospitals, the department of social services, law enforcement, and other agencies as needed.* Offers case management services related to housing, mental health, and educational needs. *Offers support groups and referral to long-term therapy for people who have been sexually assaulted.* Raises awareness and works towards the prevention of rape, sexual assault, child sexual abuse, sexual harassment, incest, human trafficking, and domestic violence.* Offers education and presentations to schools, professional agencies, and the community on all topics related to agency services.
2074 Whitehaven Rd, Grand Island, NY 14072
Provides access to various services for victims of domestic violence and unsafe relationships, including advocacy, safety planning and danger assessment, crisis intervention and short-term counseling, forensic medical care, essential item boutique, shelter referrals, court accompaniment, legal assistance with criminal and civil court matters, and linkage to community partners and services. Partners with various agencies on-site. Provides community outreach presentations and education upon request. Does not serve perpetrators.