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A community-based program that works with individuals with chronic physical, mental health, or addictions needs. Care Coordinators help with linkages and advocacy to assist individuals with reaching their goals and achieving success in the community. A Care Coordinator can assist with referrals to treatment, primary medical care, specialists, housing, transportation, education, vocational services, and peer services, to name a few.

Provides education, support, and encouragement related to breastfeeding. Certified Lactation Counselors are on staff to help get breastfeeding off to the best start and answer any questions. Peer Counselors also available to help support throughout the breastfeeding journey.

Provides comprehensive evaluation and therapy for all ages for speech, language disorders, swallowing and feeding impairments, fluency and voice disorders, oral-motor disorders, cleft palate, and hearing impairment. Leap Into Literacy program works to establish the skills for literacy such as speaking, reading, writing, and viewing during the early childhood years by teaching key skills in an explicit, hierarchical fashion.

Provides case management, education programs, information and referral, social and recreation programs, fitness classes, outreach, and transportation for medical needs and shopping. Serves as a Cooling Center during times of extreme heat. Always call to make sure a Cooling Center is open before going there.

Primary services include:

• Monitoring the community for the presence of communicable diseases;
• Providing information on communicable diseases, including preventative measures, to members of the medical community, the public, and individuals exposed to communicable diseases;
• Investigating outbreaks or unusual occurrences of disease, then instituting or recommending appropriate control measures;
• Investigating foodborne illnesses that occur in Erie County;
• Coordinating follow-up on animal bites and providing information on the treatment and risk of rabies;
• Compiling a community health assessment that provides information on births, deaths, etc., as a resource for planning or evaluation.

Provides emergency services on a walk-in or referral basis, including:

• Food pantry access
• Cleaning supplies, hygiene supplies, diapers, and baby wipes (while supplies last)
• Vouchers for clothing and household items
• Emergency rental assistance to prevent eviction (based on funding availability)
• Emergency utility assistance to avoid service disconnection (based on funding availability)

Case management services are available to connect individuals and families with essential community resources, develop individualized plans, and provide ongoing support with the goal of empowering participants to achieve long-term stability and self-sufficiency while addressing immediate needs.

Family court includes jurisdiction over child support, family offense, paternity, custody cases, child marriages, adoptions, child neglect and abuse, children under 18 in need of supervision, and juvenile delinquency.

Supervised group home. Provides skills training and support in all areas of daily living.

Provides subsidized independent living apartments for persons age 62 and older or physically disabled, able to live independently (aide services are not provided). Resident services include a transportation program for medical appointments and weekly grocery shopping; a mini-grocery store in the building; an exercise program; and on-site security. Also acts as a host site for the Niagara Nutrition Program, which is open to the public.

Investigates, interviews, and prosecutes crimes committed by suspects under the age of 16 years.

Provides specialty behavioral health services to children 3 years and older, adolescents, and young adults up to age 22. Offers evidence-based comprehensive assessment, individual and group therapy, and medication management to help individuals and families achieve their mental wellness goals. ##REENTRY##

Provides the services of a Certified Low Vision Optometrist for individuals with decreasing vision. A low vision evaluation differs from the routine eye exam provided by an ophthalmologist in that it works with patients to maximize their remaining functional vision through the use of optical devices. This may include special lenses, magnifiers, telescopes, lighting, and/or glare reduction. When an individual is experiencing difficulty with tasks or things they enjoy doing, due to vision loss, a low vision evaluation may be beneficial.

Provides day habilitation for adults wishing to pursue their artistic interests. Field trips and exhibition of artwork are key components of the program.

A decision-making committee to determine eligibility and the appropriate level of services for preschool children aged 3-5. The CPSE is a multidisciplinary team established to conduct meetings to develop, review, or revise the Individual Education Program (IEP) of a student with a disability. The parent or legal guardian is included as a member of the committee.

Provides the following services for children and adults with developmental disabilities:

• Behavior Management
• Counseling
• Crisis Intervention
• Parenting Skills Training for parents of children with developmental disabilities, ages birth to 21 years
• Respite (Day/Evening) for children/youth under 21
• Saturday Life Skills Program for children with developmental disabilities and their families; 10 week program held 4 times a year
• Adult Day Habilitation Programs: specialized community-based programming for adults with developmental disabilities
• Vocational and Employment Services offers support for individuals with developmental and other disabilities and delays who are seeking employment including pre-vocational training and supported employment
• Behavioral Health Services provides short-term interventions for children and young adults struggling with behavioral, social, and emotional challenges
• Feeding Clinic for children from birth to age 12 with feeding and mealtime concerns