Allows families to sit down and talk things over with a trained volunteer mediator.

Cortland County NY Connects is a partnership of Cortland County Area Agency on Aging and Access to Independence. It serves as a single point of entry, which can help connect you to long term services and supports in your community, such as: Personal care services Education and counseling Health and wellness Behavioral health supports and services Intellectual/developmental disability supports and services Social supportsTodd Simmons can help with "odd ball" requests. Call him at 607-283-4881 (office) or NY Connects cell#: 607-423-0345

Provides a range of coordinated health and social services for individuals needing long term care due to chronic illness and/or disability.

Provides a range of coordinated health and social services for individuals needing long term care due to chronic illness and/or disability.

Provides information and assistance for individuals who are in need of long term care including help in planning for independence and financial stability while managing disabilities as well as challenges of aging. Advise and counseling is offered on residential options and in home services.

Provides information, counseling and education on long term care insurance and on the NYS partnership for long term care. Helps individuals assess whether it is appropriate for them, and if so, provides information on how to choose a policy.

Provides information, assistance, and access to long term supports and services for individuals of all ages with a single phone call. Assists with applications for SNAP, HEAP, and medical insurance (Medicaid & NYSOH Market Place). Independent Living Centers and Senior Services/Office of the Aging work together to help seniors, caregivers, and individuals with disabilities access services and programs through information and referral and person-centered options counseling.

A statewide, locally based point of entry system that provides free, one stop access to local community services and supports for the elderly, disabled, and/or developmentally disabled, including children with special needs and their caregivers. Provides assistance with exploring long term care options and makes referrals for Meals on Wheels and Personal Emergency Response buttons.

Administers Medicaid program to assist eligible individuals in our community in obtaining necessary and appropriate medical care through programs such as Medicaid, Child Health Plus, Medicaid Social Security Income (SSI), Personal Care Supports including nursing and personal care aids, managed care insurance, and long-term care supports, among others. Child/Teen Health Program is a preventive health program which provides continuing medical care to your children. Office serves as a Cooling Center during times of excessive heat. Always call ahead to make sure a Cooling Center is open before going there.

Administers Medicaid program to assist eligible individuals in our community in obtaining necessary and appropriate medical care through programs such as Medicaid, Medicaid Social Security Income (SSI), Child Health Plus, Personal Care Supports including nursing and personal care aids, managed care insurance, and long-term care supports, among others. Child/Teen Health Program is a preventive health program which provides continuing medical care to your children. Office serves as a Cooling Center during times of excessive heat. Always call ahead to make sure a Cooling Center is open before going there.

Provides case management services to older adults ages 60 and older who need support to continue living in their homes. The program is available to older adults who live in Kenmore, Grand Island, North Buffalo, Tonawanda (city and town), and West Buffalo. People Inc. will provide guidance to older adults or their caregivers on how to better navigate the social service and healthcare systems, which may be challenging.

Assistance with coordination of care for seniors who live in their own homes, as well as their families. Assistance with linking appropriate resources and determining eligibility for SSI, Medicaid, Lifeline, Food Stamps, and telephone discounts. Assistance with paperwork for entitlement programs such as Medicare, Medicaid, Food Stamps, Insurance counseling etc. Education and Counseling relating to Medicare and Medicare related products. Transportation to medical appointments for an hourly fee plus mileage. Assistance with selecting alternative living arrangements, with the goals of the older adult in mind.

**** From July 14th - September 19th, Office of the Aging programs and activities will be happening at alternative locations across Batavia. The main building at 2 Bank Street is still open but please call for more information. For in person help, please visit the satellite location at Genesee County Career Center, 587 East Main Street, Batavia. **** Provides weekly programs at the Batavia Senior Center. Some of the programs offered are bridge, line dancing, cribbage, arthritis chair-based exercise, quilters, and painting classes. New groups are always being organized. Special programs such as 55 Alive Driver Refresher Course, educational, health, and informational programs are also offered. Day trips to concerts, exhibits, musical productions, restaurants, and areas of special interest are also scheduled in the spring, summer, and fall. Senior groups and clubs exist in most areas of the county which offer luncheons and pot luck dinners. Most groups offer programs of interest, entertainment, day trips, and other recreational activities.

Provides easy, local access to information and assistance for consumers and their families who are exploring available options for long term care. An effort is made to provide all available care options so as to enable consumers to remain at home. Also conducts screenings to determine eligibility for different services. Will conduct in-home assessments as necessary. Serves as the point of contact for the Senior Farmers' Market Nutrition Program, which provides low-income seniors with coupons that can be exchanged for eligible foods (fruits, vegetables, honey, and fresh-cut herbs) at farmers' markets, roadside stands, and community supported agriculture (CSA) programs.

Promotes and provides access to appropriate and cost effective long term care services for all residents of Saint Lawrence County. Provides information and referral services to consumers and providers regarding long term care and supports.

Information & Assistance of a Full Range of Long Term Care Services and Supports, Streamlined Eligibility screening for Public Benefits Access, Caregiver Supports, Evidenced Based Health and Wellness Interventions ,Options Counseling

iCircle Care provides coordinated health and social services to people eighteen (18) years of age or older who are Medicaid eligible and require more than 120 days of long term care supports and services due to chronic illness and/or disability and meet Eligibility Requirements. iCircle Care is dedicated to empowering its members to safely reside in their home or community. A Managed Long-Term Care (MLTC) plan is designed to streamline the delivery of long-term services to people who are chronically ill or disabled and who wish to stay in their homes and communities. These services, such as home care or adult day care are provided through managed long-term care plans approved by the NYS Department of Health.

The Open Door Program assists people living in nursing homes and intermediate care facilities receive individualized home and community based services.The Transition Center helps people living in these facilities receive home and community based services. This includes information about the services and supports available in their local community. There are transition specialists at Independent Living Centers in counties all over New York State. Suffolk Independent Living Organization houses the Open Doors Transition Center and Peer Program for all of Long Island. Transition specialists will meet with you and/or your family members to identify what services you will need and help you in getting those services.Open Door's Peer Program is a group of people who have lived in a nursing home and intermediate care facility and are now receiving services and support locally available to them. Peers visit nursing homes and developmental centers to share their experiences with residents and support people who want to move to the community.

* Provides information and assistance to older adults and their caregivers that includes: Information, referral and advocacy. Case management. Long Term Care Options Counseling to help consumers make informed decisions about care. Benefits counseling and assistance applying for public benefits such as HEAP, Medicaid, EPIC, Medicaid, Medicare Savings Program, etc. Health Insurance Counseling. Medicare 101 workshops. Transportation information and referrals. Legal Assistance. Caregiver counseling, information and support. Senior housing guide. * Provides Nutrition Services. Home delivered meals. Congregate dining sites, lunch and dinner. Nutrition counseling and education. Farmers Market coupon program. * Provides community-based support services. Homemaker/Personal care services. Housekeeping/chore services. In-home assessment. Grab bars, rails, ramp referrals Personal Emergency Response Systems Respite care Project Lifesaver Matter of Balance and health promotion programs Volunteer program

* Offers information and referral regarding issues of aging such as: Long term care services and supports information. Aide service, home delivered meals, transportation, medical alarm units, nursing homes. Caregiver support, housing, employment supports, etc.

* Provides information and assistance on Long Term Care Services.
* Offers screening for social and medical needs and available service options.
* Offers community outreach through home visits.